Bridging the Gap in your Travel & Meetings Program

Tuesday, May 21, 2013 by Jennifer Steinke

Bridge

Corporate Travel Managers and Meeting Managers, no matter the size or design of their travel or meetings program, experience some form of leakage in their program.  What this means is that at some point the travel  / meeting manager does not know where their travelers are located, how they booked their travel, or even how to locate them in a time of emergency.  Even with the best compliance to a managed travel and meetings program, someone at some point needs to deviate.  Failure to execute on...

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Feature Fridays: Implementation

Friday, May 17, 2013 by Julie Haddix

building blocksDoes the thought of implementing meetings management technology overwhelm you?  How will you put all these puzzle pieces together, and then train your staff on using the tool?  At Cvent, our experienced SMM Consultants guide you through our proven implementation model, removing the intimidation factor and ensuring a successful deployment of your meetings technology.

This week we’ll walk you through our step by step process of helping our clients to not only implement meetings technology,...

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Feature Fridays: Meetings Policies and Workflows

Friday, May 10, 2013 by Julie Haddix

Workflow

 

Last week we discussed how meeting request forms can be the beginning of your meetings management journey and  help you to collect insight into meetings and events at your organization.

As you look to move your program forward, one of the most important pieces will be the development of a formal meetings policy. This policy will help ensure that you adhere to any federal compliance regulations surrounding meeting and event spend (think Sarbanes-Oxley, TARP, and the Sunshine Act) as well as the...

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Travel and Meetings - Do the Stars Align?

Tuesday, May 7, 2013 by Jennifer Steinke

Handshake

Ok so we get it…a good strong SMMP is great for an organization, but what about the integration with the corporate travel department?

As a travel manager it was always frustrating to me that I didn’t have the knowledge of what meetings were happening where and when.  I received complaints from my travelers that it was a cumbersome process for booking and they were confused about whether attending a meeting required them to follow the current travel policy.  There had to be a better way.  I knew...

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Know Your Customer (KYC)

Monday, May 6, 2013 by Thomas Yohannan

Customers?

 

Do you know who your customer is?  Your customer is everyone.  It’s anyone that engages with your business.  It’s the job of the company to take special care of these people so that their quality of life and experience will be dramatically better after speaking with you.  Presently, your customer is an unknown. However, technologies like Cvent are shedding new light onto your customer.  Meetings/events are your opportunity to get involved.  To this end, meetings technology is adding...

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Feature Fridays - Meeting Request Forms

Friday, May 3, 2013 by Julie Haddix

Now that we’ve reviewed a number of Cvent’s exciting new features from this Spring’s release, we want to take a step back and walk through the meetings lifecycle from a technology perspective and discuss all the various ways meetings technology can help you streamline and automate the meeting planning process. First up - Meeting Request Forms.

When clients come to Cvent, there’s usually a variety of ways they have been collecting information about upcoming meetings in their organization, such as...

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Feature Friday - Cvent Spring 2013 New Release Summary

Friday, April 19, 2013 by Julie Haddix

One of my favorite lines from the greatest baseball movie ever created, Field of Dreams, is “If  you build it, he will come.”  At Cvent, “he” becomes our customers.  We take great pride in listening to our prospect and client requests, and consistently enhance our platform to remain the leader in the meetings management technology space. 

Tonight, we will release hundreds of new features across all of our product lines.  Here are just a few of the highlights:

Strategic Meetings Management

  • Concur...
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Feature Fridays - Concur Expense Integration

Friday, April 12, 2013 by Julie Haddix

To kick off Feature Fridays, I wanted to take a minute to talk about a new feature that is coming out in our next release – Concur Expense integration.

The Convergence of Meetings, Travel, and Expense has been a hot topic for years. Capturing accurate expense data has always been a problem for meeting planners. With this new release, Cvent and Concur will provide the industry with the first true integration between meetings and expense technology solutions, giving meeting planners and...

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Welcome to Feature Fridays!

Friday, April 5, 2013 by Julie Haddix

SMM WheelStarting this month, we will spend Fridays discussing ways that technology can help you with your meetings program. We will take a deep look at some of the most valuable features across meetings management, sourcing, attendee management, and reporting. We will also highlight new features from Cvent's technology releases as we continue to innovate and help drive the future of meetings technology.

Technology is an integral part of any meetings program. It helps you automate processes, reduce time...

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Moving to the Cloud

Saturday, March 9, 2013 by Thomas Yohannan

Cloud computing is becoming significantly mainstream.  There are endless articles touting 2013 as the year of the cloud and how many of a company’s processes are going to be moving to the cloud.  ‘Cloud first’ is the operative term nowadays in the enterprise. 

For the better part of the last decade (2000-2008), software companies and entrepreneurs dedicated their resources to consumers because those are the folks who most easily adopted new technology.  Businesses, on the other hand, have always...

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