
Corporate Travel Managers and Meeting Managers, no matter the
size or design of their travel or meetings program, experience some
form of leakage in their program. What this means is that at
some point the travel / meeting manager does not know where
their travelers are located, how they booked their travel, or even
how to locate them in a time of emergency. Even with the best
compliance to a managed travel and meetings program, someone at
some point needs to deviate. Failure to execute on...
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Does the
thought of implementing meetings management technology overwhelm
you? How will you put all these puzzle pieces together, and
then train your staff on using the tool? At Cvent, our
experienced SMM Consultants guide you through our proven
implementation model, removing the intimidation factor and ensuring
a successful deployment of your meetings technology.
This week we’ll walk you through our step by step process of
helping our clients to not only implement meetings technology,...
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Last week we discussed how
meeting request forms can be the beginning of your meetings
management journey and help you to collect insight into
meetings and events at your organization.
As you look to move your program forward, one of the most
important pieces will be the development of a formal
meetings policy. This policy will help ensure that you
adhere to any federal compliance regulations surrounding meeting
and event spend (think Sarbanes-Oxley, TARP, and the Sunshine Act)
as well as the...
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Ok so we get it…a good strong SMMP is great for an organization,
but what about the integration with the corporate travel
department?
As a travel manager it was always frustrating to me that I
didn’t have the knowledge of what meetings were happening where and
when. I received complaints from my travelers that it was a
cumbersome process for booking and they were confused about whether
attending a meeting required them to follow the current travel
policy. There had to be a better way. I knew...
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Do you know who your customer is? Your customer is
everyone. It’s anyone that engages with your business.
It’s the job of the company to take special care of these people so
that their quality of life and experience will be dramatically
better after speaking with you. Presently, your customer is
an unknown. However, technologies like Cvent are shedding new light
onto your customer. Meetings/events are your opportunity to
get involved. To this end, meetings technology is adding...
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Now that we’ve reviewed a number of
Cvent’s exciting new features from this Spring’s release, we
want to take a step back and walk through the meetings lifecycle
from a technology perspective and discuss all the various ways
meetings technology can help you streamline and automate the
meeting planning process. First up - Meeting Request
Forms.
When clients come to Cvent, there’s usually a variety of ways
they have been collecting information about upcoming meetings in
their organization, such as...
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One of my favorite lines from the greatest baseball movie ever
created, Field of Dreams, is “If you build it, he
will come.” At Cvent, “he” becomes our customers. We
take great pride in listening to our prospect and client requests,
and consistently enhance our platform to remain the leader in the
meetings management technology space.
Tonight, we will release hundreds of new features across all of
our product lines. Here are just a few of the highlights:
Strategic Meetings Management
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To kick off Feature Fridays, I wanted to take a minute to talk
about a new feature that is coming out in our next release – Concur
Expense integration.
The Convergence of Meetings, Travel, and Expense has been a hot
topic for years. Capturing accurate expense data has always been a
problem for meeting planners. With this new release,
Cvent and Concur will provide the industry with the
first true integration between meetings and expense technology
solutions, giving meeting planners and...
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Starting this month, we will
spend Fridays discussing ways that technology can help you with
your meetings program. We will take a deep look at some of the most
valuable features across meetings management, sourcing, attendee
management, and reporting. We will also highlight new features from
Cvent's technology releases as we continue to innovate and help
drive the future of meetings technology.
Technology is an integral part of any meetings program. It helps
you automate processes, reduce time...
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Cloud computing is becoming significantly mainstream.
There are endless articles touting 2013 as the
year of the cloud and how many of a company’s processes are
going to be moving to the cloud. ‘Cloud first’ is the
operative term nowadays in the enterprise.
For the better part of the last decade (2000-2008), software
companies and entrepreneurs dedicated their resources to consumers
because those are the folks who most easily adopted new
technology. Businesses, on the other hand, have always...
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